The power of business process improvementjay
Excellent and simple book the author gives us a step by step approach on how to improve a process by a clear method Paperback
If you are baffled by why your company makes the same errors would like to focus your employees limited time on valuable work struggle to resolve an issue you know little about or make sense of overwhelming new responsibilities the answer to all of these common challenges and many is business process improvement BPI The Power of Business Process Improvement The Workbook complements the author s popular book The Power of Business Process Improvement published by the American Management Association AMA In The Workbook Susan Page offers a streamlined approach to BPI by providing the templates and tools necessary to help you quickly move through the proven 10 step formula leading your business to become effective efficient and adaptable Arranged in a results oriented progression use The Workbook individually or in a group setting to identify and prioritize the processes that need fixing eliminate redundancy and bureaucracy control costs reduce errors delight customers and give your organization an edge on continuous improvement The Power of Business Process Improvement The Workbook
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